Extremely extremely helpful and fast. Erik and his team helped us for a Spotify event move - they went the extra mile to help us move in a timely efficient manner. Erik's response time was amazing as our client's timelines and requests were changing constantly. One of our most reliable vendors of the event. If I'm ever in need of movers in ATL I will 100% be contacting Smooth Moves. Super sweet and professional.
I was moving from Atlanta to Orlando. Everything I owned was in Atlanta in a storage unit and I needed to get it to my 4th floor apartment.
From the very beginning, Erik was all about customer satisfaction. He even gave me tips on selecting the best mover before I even hired him. His thoughtfulness and sincerity was what led me to hire him. He gave me a fair price, provided insurance upon request, and kept me in the loop with each step of the process each day.
He was completely unsupervised when taking my items out of storage, and he gave me peace of mind by providing several photos of the empty unit and of how the items were neatly packed into the truck that was coming to me.
I've read several horror stories with moving across state lines, and Erik and his helper made this the easiest part of my entire moving process.
They were on time, professional, and handled my things with care. Do not hesitate booking them. If they were this meticulous with long distance travel, there is no shred of doubt that their local travel is equally impeccable service. Thank you so much for handling this entire process with great care and consideration for my personal belongings. I truly am grateful !
We hired Smooth Moves to move my in-laws from Georgia to New England (Jan 2022) and it was a great experience from start to finish. Erik worked with us to find the most cost effective way to complete the move on our timeline. The day of the move he and his team were prompt, professional and took great care with my in-laws belongings. On the other end, they were patient and kind placing furniture and made the process easy for everyone involved. I would absolutely recommend Erik for both local and cross country moves. 5 stars all the way.
I cannot say enough good things about this company. First, I spoke with several moving companies on Thumbtack, Erik was the only one that includes EVERTRHING in his pricing. No fuel fees, or mileage fees, etc. In the end, what they told us was exactly what we paid. That almost NEVER happens with a moving company! Erik worked with me from start to finish and communicated every step of the way! Our move day had to be cancelled and then, 2 days later, was back on again. Erik did everything he could to fit us in on our "new" date and he worked it out. Once the movers arrived (on time), they worked quickly and efficiently! They were respectful and took great care of our belongings! They definitely did not waste any time and they loaded the truck so well, that they ended up being able to take things that we weren't even planning on having them move. Again, I would not hesitate to use Erik and his crew! They were lifesavers for us!
Eric at Smooth Moves was responsive and made me feel at ease throughout the entire process. I trusted him immediately and knew my belongings were in good hands with his company. Communication was easy - phone calls where necessary and quick text message updates allowed me to stay in the loop and up-to-date about everything. Eric nailed the truck size perfectly, and he assigned an excellent crew to the job. Moving is physically demanding and tedious, but Eric's crew was in good spirits and seemed to geninuinely care about helping us get settled with as little pain or stress as possible. We highly recommend Smooth Moves for all your moving needs!
These guys were awesome! Erik was great to work with and we were able to set up and execute the move nearly seamlessly. They showed up right on time and never dallied or slowed. They were a pleasure to talk to and direct and were very professional. All and all I would recommend their services to everyone and did pass along their information already to a relative who is moving soon as well.
If I could select all boxes for this company I would! They were phenomenal from the move from storage to pick at another location to delivery. GPS sent them all around town but the owner didn't charge us for the mishap.
If you need reliable movers that are hilarious and put your mind at ease every step of the way, then these are your guys! Thanks so much!
Best movers I've ever had! I'm an ex navy wife so I've moved a lot over the years and these hands down are the best movers I've ever worked with. They were hard working, kind, and took good care of our things. Really can't say enough good things about the experience!
There was a slight mix up with my move which caused a delay, but Eric corrected the mixup and the movers themselves were hardworking, professional, and all around good people. They finished the move before the three hour minimum, so they stayed and helped me assemble my bed, which was nice to not have on my to-do list for the day. (The last time I moved, my movers with another company showed up incredibly high, so it was also a relief to work with people who were in the same universe as I was.) Eric also was one of the few movers who was able to accommodate my move on a shorter notice and his rates were straightforward and reasonable. I'd definitely recommend.
These guys were amazing! Erik was super communicative and honest. They made sure everything was secure and moved efficiently. One of my easiest moves, will be using again!
Erik and his team did an amazing job on my move. The guys were professional and efficient and are experienced at their craft. The guys were professional but also had great personalities during this stressful time for me. First time using professional movers and completely satisfied from initial contact to delivery. They are worth the cost if you value your belongings and want your move to go seamlessly. These guys are A+ and I will definitely use them again on any future moves. Thanks Erik and team!!
I rated Smooth Moves with 5 stars and would have given them more if more were available. Our move was hectic but made far more pleasant with Erik and his crew David and Chris. In terms of responsiveness, Erik was available to me for questions for two weeks since we engaged in a contract. On a nine-hour long hard moving day, the work quality (and it was a hard slog) and professionalism (upwards of 80-degree heat) never wavered. The team engaged with my sister and me and we felt we were being taken care of very well. And that kind of personal attention and teamwork that one cannot measure under the rubric of professionalism. it goes further than that. Have recommended Smooth Moves to friends.
Smooth Moves did a great job packing up my furniture and boxes into a storage POD. They were willing to be flexible with my changing schedule, and did the work quickly and carefully.
Details: 3 bedroom home • Within the same building • Load flat; no stairs or elevator • Unload flat; no stairs or elevator
Top notch. I've hired Eric twice now. He's cool and easy to work with. Very professional and punctual. I'd recommend him to any of my friends. Seriously, thanks man for taking care of my stuff.
The crew worked well together, no issues with any attitudes. They moved anything I put in front of them!
Thanks again!
These guys went above and beyond. Excellent communication, fast workers, very mindful of your belongings and their surroundings. Wouldn't hesitate to use again!
Erik was the first mover I spoke to, and I knew 3 minutes into the conversation that I was going to pick him. This was a long-distance move, and Erik completed it exactly as planned. It was a fair price for top-quality work. He is a true professional and a really nice guy. I strongly recommend Erik and his team and would definitely pick them again in the future. Thanks Erik, you made moving day a breeze for me. Nancy
Very good experience, they were able to move my furnitures through tight spots, movers were efficient and thorough.
Smooth moves is the best moving company you can choose! This was my first time using professional movers and Smooth Moves made it so easy! Our move ran so smoothly and they could not have been more professional or done anything better! They work really hard and really care about the quality of work they are doing! Thank you guys! I cannot recommend them enough!
Erik and his team are fantastic. They managed a large, complicated, out of state move on short notice and did an excellent job. They required little or no supervision and handled all of my property like it was their own. They loaded the truck in the pouring rain without complaint and even made sure to wrap each piece in plastic so it didn't get wet. I would use them again without hesitation. Highly recommend!!!
This is a really excellent company and I can't recommend them enough. They were really professional and hardworking guys. Just for comparison, Erik and his partner moved the same amount of stuff as four people from Two Men and a Truck in the same amount of time, and it cost me considerably less money. Don't waste your time with a franchise or chain. These guys are great at what they do and they deserve your business.
Highly recommend them. Made the move smooth and easy
Great experience. The team of guys that came were polite and hard working. I would hire Erik and his guys again.
Erik was absolutely great to work with, truly 5-star.
We asked him to move my couch, in the pouring rain, 125 miles away. It couldn't have gone any better. So glad I reached out to the pro versus doing it self. Not postponing the event was great too- it was a project that needed to get done. Thanks again Erik
Positive: Professionalism, Quality, Responsiveness, Value
Erik and his team were amazing! We were organizing a move for our elderly aunt who is in a wheelchair. My sister and I were out of state, and couldn't be there, which was very stressful for everyone. But Erik and his team got directions from us about the special accommodations my aunt needed, and they were awesome with her! They went above and beyond to get her packed and moved, even when it turned out she had an entire extra room of furniture none of us knew about. This company rolled with the punches, and adapted to every challenge or problem that arose. Honestly, they were the best company we could have hoped for. I wholeheartedly recommend them!